Refund policy

Korzen Hair: Quality Guarantee & Resolution Policy

At Korzen Hair, we poured years of heart and science into every bottle. Because our products are crafted for personal care and hygiene, we do not accept returns or exchanges. However, we are fully committed to the integrity of your order and your experience with our brand. 

If your order arrives damaged: We take immense pride in how our products leave our facility, but we know the road to your door can be unpredictable. If your items arrive in less-than-perfect condition, please reach out to us at info@korzenhair.com within 48 hours of delivery.

To ensure a swift resolution:

• Please include your order number in the subject line.

• Attach a clear photo of the damaged product and packaging.

Once we receive your email, our team will review the details and move quickly to ensure your hair journey stays on track. We aren't just selling a product; we are rooting for your results.