Privacy policy

Privacy Policy

Korzen Hair: Our Commitment to Your Privacy

At Korzen Hair, we believe that trust is the root of every great relationship. Just as we are committed to the health of your hair, we are equally committed to the security of your personal information. We want you to feel as comfortable sharing your journey with us as you do using our products.

The Korzen Promise: We Do Not Sell Your Data

Your information is your own. We do not—and will never—sell, rent, or trade your personal details to any third party. Period. This includes your mobile phone number and SMS opt-in data; this information will not be shared with any third parties or affiliates for marketing or promotional purposes.

Why We Collect Information

To provide you with a seamless experience and fulfill your orders, we collect essential details like your name, shipping address, and email. Beyond the basics, we may ask for your age, gender, or hair goals. We don't do this to be intrusive; we do it to be intentional. Understanding who you are allows us to:

  • Customize our formulations to meet your specific needs.

  • Ensure we are providing age-appropriate care.

  • Continually improve the Korzen experience based on real feedback from our community.

Your Financial Security

We understand that security is a top priority when shopping online. Korzen Hair does not store your credit card information. When you make a purchase, your payment details are encrypted and processed through industry-leading secure gateways. While no corner of the internet is 100% impenetrable, we utilize every available modern safeguard to ensure your data stays where it belongs.

Staying Connected & SMS Marketing

We may use your contact information to provide updates on your orders or to share new "Truths" and products we believe will help your hair thrive.

If you choose to opt-in to our SMS marketing program (by clearly checking the opt-in box at checkout or through our sign-up forms), you agree to receive recurring automated marketing text messages and abandoned cart reminders at the phone number provided. Consent is not a condition of any purchase.

You are always in control of how we communicate with you:

  • To Opt-Out: You can unsubscribe from emails via the "Unsubscribe" link, or from SMS by texting STOP to any message we send.

  • For Help: Text HELP to our number for more information or email us directly.

  • Rates: Message and data rates may apply from your carrier. Message frequency varies.

We’re Here for You

Transparency is part of our DNA. If you ever have a question about how your data is handled, or if you simply want to chat about your hair journey, our team is ready to listen.

Reach out to us anytime: info@korzenhair.com

Thank you for being part of the Korzen Hair family. We don’t take your trust for granted.